The challenge
Nadir Healthcare's radiology division was under pressure to adopt AI-assisted diagnostic tools. Vendors were pitching solutions that promised faster reads, reduced backlogs, and earlier detection of abnormalities. The clinical leadership was interested but cautious — they had seen other departments invest in technology that underdelivered because the underlying data, workflows, and governance structures weren't ready to support it.
The radiology director wanted an honest, independent assessment before committing budget. Key questions were unanswered: Was the imaging data standardised enough to feed AI models reliably? Did the existing PACS infrastructure have the capacity and integration points needed? Were there governance frameworks for validating AI-generated findings before they reached a patient's record? Without answers, any investment risked becoming expensive shelfware.